Refund policy

Returns

Returns are accepted within 14 days of delivery for store credit only.

To be eligible for a return, items must:

  • Be unworn, unwashed, and in original condition

  • Have all original tags attached

  • Be free of makeup, deodorant, perfume, pet hair, stains, or other signs of wear

Non-Returnable Items

The following items are final sale and cannot be returned:

  • Sale and clearance items

  • Accessories

  • Jewelry

  • Hats

  • Hair accessories

  • Any item marked "Final Sale"

Return Process

To initiate a return, please email us at return@shopdandysboutique.com with your order number and reason for return.

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

The original packing slip must be included with your return in order for us to identify your order and issue store credit.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 3 days of delivery. Include your order number and photos of the item so we can make it right.

Store Credit

Once your return is received and inspected, approved returns will be issued as store credit in the form of a gift card or store credit code. We do not issue FULL REFUNDS.

Exchanges

Due to limited inventory, we are unable to guarantee exchanges. We recommend using your store credit to place a new order for the desired item.

Contact Us

Questions? We'd love to help!

Email: support@shopdandysboutique.com

Thank you for shopping with Dandy's Boutique!